INFORMATION ABOUT OUR ORGANIZATION AND WEBSITE
Ezoic is committed to protecting your privacy. We will only use the information that we collect lawfully in accordance with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).
Our principal activities are:
5870 El Camino Real, Carlsbad, California, United States
Toffee Factory, Lower Steenbergs Yard, Newcastle Upon Tyne, NE1 2DF United Kingdom
In order to provide our products and services and related support, it is necessary for Ezoic to transfer your personal data outside of the European Union. In such case, the data controller for this data for EU residents is Ezoic Inc. having it’s registered offices at 5870 El Camino Real Carlsbad, California, United States. All questions of requests regarding the processing of data may be addresses to [email protected]
PROVIDING VISITORS WITH ANONYMOUS ACCESS
If you do not consent to such collection, you can access this website without disclosing your personal data.
AUTOMATIC COLLECTION OF INFORMATION
As part of Ezoic Service, Ezoic may collect personal information as defined in GDPR (such as IP address and a unique id in a cookie) about visitors to your website for the purposes of statistics, analytics and personalization. You may be required to disclose this collection of information to visitors from the European Union and it’s uses. You may also be required to ask visitors to your website for consent for the tracking and storage of such information. In addition, Ezoic works with numerous third parties for the collection and storage of data and the providing of analytics and advertising services. A detailed list of the cookies set on your domain, their purpose, and the third parties that Ezoic works with can be found in the Consent Management section of your Ezoic account. Ezoic also provides tools to help you obtain and manage the consent of your users. These tools are provided to assist you with compliance with GDPR, but in no way ensure compliance.
Use of Personal Information
|Purpose/Activity||Type(s) of Data||Lawful basis for processig|
|To initially engage with you to discuss requirements||
|To process applications for Ezoic Service||
||Your information is used to provide our products and services and order processing as well as to conduct security and fraud measures and to conduct business transactions such as payments and billings.|
|To improve customer service||
||Your information helps us to more effectively respond to your pre and post sales requests and provide technical and business support.|
|To send periodic emails||
||We may send you periodic company newsletters, new service updates, security updates, related product or service information, status updates, service availability notices and maintenance window information.|
|To tell your about our products and services||
||We may send you information about our products and services that may be of interest to you based on your use of other Ezoic products and services.|
|To deliver relevant website content and advertisements to you and measure and understand the effectiveness of the advertising we serve to you||
||Necessary for our legitimate interests (to study how customers use our products and services, to develop them, to grow our business and to inform our marketing strategy)|
|To use data analytics and machine learning to improve our website, products and services, marketing, customer relationships and experiences.||
||Necessary for our legitimate interests (to analyse customer usage, update our website, to develop our business and to inform our marketing strategy)|
PROCESSING OF DATA AND CONSENT
We will process your data for the purpose of performance of our contract with you or the legitimate interest of our business. In other cases, we will request your consent for the processing of the personal data you may submit. Your refusal to provide personal data to us for certain products and services may hinder us from fulfilling your order for those products or services. Also, if you deny or withdraw your consent to use personal data or opt out of receiving information about Ezoic’s products and services this may result in you not being made aware of sales promotions, renewal notices, periodic company newsletters, new service updates, security updates, related product or service information, and status updates on maintenance windows or service availability.
USE OF APPLICATION LOGS
Our servers automatically record information (“Application Log Data”) created by your use of our services. Application Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device and application IDs, search terms, and cookie information. We use this information to diagnose and improve our services. Except as stated in section (Data Retention), we will either delete the Application Log Data or remove any account identifiers, such as your username, full IP address, or email address, after 48 months.
The personal information we collect is retained for no longer than necessary to fulfil the stated purposes in section “PROCESSING OF DATA AND CONSENT” above or for a period specifically required by law or regulation that Ezoic is obligated to follow. Personal data used to fulfil verification of certain types of services such as SSL certificate, payments, and billing will be retained for a minimum of 5 years depending on the class of product or service and may be retained in either a physical or electronic format. Even if you request deletion or erasure of your data, we may retain your personal data to the extent necessary and for so long as necessary for our legitimate business interests or performance of contractual obligations. After the retention period is over, Ezoic securely disposes or anonymizes your personal information in order to prevent loss, theft, misuse, or unauthorized access.
CONFIDENTIALITY / SECURITY
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from: unauthorized access improper use or disclosure unauthorized modification unlawful destruction or accidental loss. All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data. We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation